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hvoss (Herefordshire Voluntary Organisations Support Service)

Quality Improvement for the Voluntary and Community Sector

Thursday 26 May, 9.30am-3pm (lunch provided)

At The Kindle Centre, Hereford

 

An opportunity to learn about improvement techniques available and how improvement happens within heath and service teams.

 

The Community Partnership is a crucial component in Herefordshire’s health and care system. With statutory and voluntary services working ever closer together we would like to offer you an opportunity to learn about the improvement techniques that are available to you and are in everyday use by service teams across Herefordshire.

 

This session, which will be delivered by Alison Bolton, Group Associate Director of Improvement, provides a genuine flavour of how improvement happens within health and care organisations and will give you the confidence to undertake small/medium projects within your own organisation.

 

Topics covered:

  • Model for Improvement (Aim, Measures, Change Ideas)
  • Project Management and Process Mapping
  • Stakeholder Engagement and Response to Change

 

Book your free place:www.tinyurl.com/VCSETraining